Privacy Policy
Effective Date: October 26, 2026
Hey Handyman LLC (“Hey Handyman,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and how we protect the information you provide when contacting us about home improvement, repair, or remodeling services.
1. Information We Collect
We may collect the following types of information when you visit our website or contact us:
Information you provide: When you submit a contact form, request an estimate, or otherwise contact us, you may provide information such as your name, email address, phone number, property location, and details about your home improvement project.
Website usage information: We use Google Analytics through the MonsterInsights plugin to understand how visitors use our website. This may include information such as pages visited, time spent on the website, referring websites, browser and device information, and general geographic information derived from your connection.
Google Analytics may use cookies or similar technologies to collect website usage information, depending on its configuration.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests for estimates.
- Contact you about your home improvement project.
- Follow up on service requests and communicate with prospective or existing customers.
- Understand website traffic and improve our website and online experience.
- Maintain business records and meet applicable legal obligations.
We use your information for legitimate business purposes and do not sell your personal information.
3. How We Handle Contact Form Submissions
Information submitted through our website's contact forms is used by Hey Handyman to respond to your inquiry and follow up regarding your project.
Contact form submissions are entered into Housecall Pro, our customer relationship management (CRM) system, to help us manage inquiries and communicate with prospective and existing customers.
Your submitted information is intended for Hey Handyman's business use and is not publicly displayed. We do not sell your contact form information.
Housecall Pro processes information on our behalf in accordance with its applicable services and policies.
4. Cookies and Website Analytics
Our website uses Google Analytics through MonsterInsights to help us understand website performance and visitor activity.
Analytics technologies may collect information about how visitors interact with our website. This information helps us identify which pages are useful and where improvements may be needed.
MonsterInsights is the WordPress plugin we use to connect our website with Google Analytics. Google Analytics provides the underlying analytics service.
For more information about how Google handles information collected through its services, visit:
You can manage cookies through your browser settings. Disabling certain cookies may affect how some website features operate. Browser settings do not necessarily prevent all forms of analytics data collection.
5. How We Share Information
We do not sell your personal information.
We may share information with service providers when necessary to operate our business, respond to inquiries, manage customer relationships, or maintain our website. These providers may include:
- Housecall Pro: To manage customer inquiries, contact details, and project follow-up.
- Google Analytics: To measure and analyze website usage.
- MonsterInsights: To connect our WordPress website with Google Analytics.
We may also disclose information when required by law, to respond to lawful requests, or to protect our rights and business operations.
We do not authorize service providers to use customer information submitted through our forms for their own unrelated marketing purposes.
6. Data Security and Retention
We take reasonable steps to protect the personal information entrusted to us from unauthorized access, use, disclosure, or loss.
Information is retained for as long as reasonably necessary to respond to inquiries, manage customer relationships, maintain business records, fulfill legal obligations, and resolve disputes.
The specific retention period may depend on the type of information and the purpose for which it was collected.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.
You may contact us to ask questions about information you have submitted or to request that we review or update it. We will respond in accordance with applicable law.
You may also adjust your browser's cookie settings to manage certain tracking technologies.
8. Third-Party Services and Links
Our website may link to third-party websites or use third-party services to provide analytics and manage customer inquiries.
Those third parties may have their own privacy policies and practices. We encourage you to review their policies when using their services.
We are not responsible for the privacy practices of websites we do not operate.
9. Children's Privacy
Our website and services are intended for homeowners and other individuals seeking home improvement services. We do not knowingly collect personal information from children under 13 through our website for the purpose of providing services to them.
If you believe a child has submitted personal information through our website, please contact us so we can review the matter.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website technology, or applicable legal requirements.
Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Hey Handyman LLC
2253 Wortham Lane
Grovetown, GA 30813
Phone: (706) 421-2292
Website: https://heyhandyman.com
Please contact us using the information above with any privacy-related questions or requests.
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